Kru

Mobile App

Property Service App

Marketplace
Customer Services
React Native
A mobile application that allows property owners and residents to report issues, track service requests, and communicate with contractors in one transparent flow.
Business Context

Property owners and residents often rely on fragmented communication channels to handle maintenance issues. This leads to delays, lack of accountability, and poor visibility into request status. The goal was to create user-friendly app that centralizes service requests, improves response times, and gives full transparency into the service process.

About Client

The client is a Canada-based group developing a two-sided marketplace for property-related services. The product was designed to support real-world property management scenarios while remaining intuitive for non-technical users.

Key Features
The most important functionalities of the application.

Real-time request tracking

Users can follow the full lifecycle of each request, with clear status updates from submission to completion.

Service request creation

Allows owners and tenants to quickly report issues, attach photos, set priorities, and link requests to specific properties.

Centralized communication

Built-in chat and notifications keep all updates, questions, and confirmations in one place without external tools.

Contractor selection

Owners review contractor offers with pricing and availability, then accept the best option to start the service process.
What we've accomplished

We developed a user-friendly property management application that simplifies maintenance processes, improves transparency and communication, and reduces response times.

Key Achievements:

  • Centralized all maintenance requests into a single, easy-to-use mobile app
  • Improved visibility and accountability across the entire service lifecycle
  • Enabled faster decision-making through structured contractor offers
  • Reduced communication friction between residents, owners, and service providers
  • Built a scalable foundation for future monetization and marketplace growth
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Technologies we used
React Native
Nest.js
Figma
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Piotr Pabian
CEO of Geeknauts
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